When you sign up for service with us, we collect your full name, email address, street address, city, country, phone number, IP address, payment information, and credit/debit card information (in cases whereas you pay with a credit/debit card).
In order to run security extensions, we may also collect and store information about your server, including, but not limited to, software, modules, installed extensions, etc.
If you contact us for technical support, we may request information such as your control panel login information, server IP address, and password(s).
We collect information through the forms available on our website (sentoweb.com) and through the Extension Marketplace.
Certain security extensions might require additional information about your infrastructure. This information is automatically collected and sent to our server through a secure channel.
We utilize the information you provide to us solely for the purposes of identifying your account, to provide customer support, and to collect payment for services rendered. We will not release any of your personally identifiable information to any persons or organizations other than law enforcement agencies or third parties whom provide services on our behalf (such as our credit/debit card processor).
The user information is stored on a secured server, inaccessible for unauthorized people. This server is kept up-to-date with security updates and patches as needed to ensure that your information is always safe.
You may disable specific email notifications by logging in to your account and updating your email preferences.